Lancaster, TX Helpful Move-In Information
Water and utility billing in Lancaster: 972-218-1200. This page lists water and utility billing, natural gas, power outages, public schools, county tax and voter offices, driver license office, hospitals and library for Lancaster, each from the official source. For emergencies, dial 9-1-1.
You enter your address on the next screen, and we confirm there whether you can choose an electricity provider at that address.
Electricity for your new place
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Compare plans for your address · Electricity in Lancaster: delivery utility, ZIP codes and plan prices
Lancaster phone numbers and websites
Emergency: police, fire or medical, dial 9-1-1.
| Service | Phone | Website |
|---|---|---|
| Power outages (delivery utility) | ||
| Oncor: report a power outage (24/7)Oncor runs the poles and wires. Call about outages and downed lines; Oncor does not sell plans. | 888-313-4747 | oncor.com |
| Oncor: streetlight outReport online at oncorstreetlight.com. | 888-313-4747 | oncorstreetlight.com |
| City hall and utility billing (water, sewer, trash) | ||
| City of Lancaster: City Hall (main line) | 972-218-1300 | lancaster-tx.com |
| Utility billing (start, transfer or stop water service)Set up water, sewer and trash service in your name. | 972-218-1200 | lancaster-tx.com |
| Water and sewer emergencies (after hours)After-hours water or sewer problems. | 972-218-2700 | lancaster-tx.com |
| Natural gas | ||
| Atmos Energy: customer serviceStart, stop or transfer gas service. | 888-286-6700 | atmosenergy.com |
| Atmos Energy: gas leak emergency (24/7)If you smell gas, leave first, then call. | 866-322-8667 | atmosenergy.com |
| Vehicle registration (county tax office) | ||
| Dallas County Tax Assessor-Collector (vehicle registration and title)New Texas residents have 30 days to register a vehicle. | 214-653-7811 | dallascounty.org |
| Voter registration (county elections) | ||
| Dallas County voter registrar (Elections Administrator)Register to vote or update your address. | 469-627-8683 | votetexas.gov |
| Driver license (Texas DPS) | ||
| Texas DPS Driver License Office: Dallas-South Mega Center39025 LBJ Service Road, Dallas. Appointments required. Phone is the statewide DPS driver license line. New residents have 90 days to get a Texas license. | 512-424-2600 | dps.texas.gov |
| Public schools | ||
| Lancaster ISDServes most of Lancaster. Check your address with the district. | 972-218-1400 | lancasterisd.org |
| Dallas ISDServes part of Lancaster. Check your address with the district. | 972-925-3700 | dallasisd.org |
| Hospitals | ||
| Crescent Regional HospitalEmergency room. 2600 West Pleasant Run Road. | 469-297-5321 | crescentregionalhospital.com |
| Methodist Southwest Medical CenterEmergency room. 3500 W Wheatland Road, Dallas (about 7 mi). | 214-947-7777 | methodisthealthsystem.org |
| Public library | ||
| Lancaster Veterans Memorial Library1600 Veterans Memorial Pkwy, Lancaster. | 972-227-1080 | |
Numbers come from each organization’s own website (sources below). Offices change numbers; if one is wrong, tell us through the site and we will fix it. Retail electricity providers are not listed here; compare them for your address instead.
Where to next?
Sources
- Power Hopper (licensed electricity broker): powerhopper.energy
- Oncor: report a power outage (24/7): oncor.com
- Oncor: streetlight out: oncor.com
- City of Lancaster: City Hall (main line): lancaster-tx.com
- Utility billing (start, transfer or stop water service); Water and sewer emergencies (after hours): lancaster-tx.com
- Atmos Energy: customer service; Atmos Energy: gas leak emergency (24/7): atmosenergy.com
- Dallas County Tax Assessor-Collector (vehicle registration and title): comptroller.texas.gov
- Dallas County voter registrar (Elections Administrator): sos.state.tx.us
- Texas DPS Driver License Office: Dallas-South Mega Center: dps.texas.gov
- Lancaster ISD; Dallas ISD: data.texas.gov
- Crescent Regional Hospital: crescentregionalhospital.com
- Methodist Southwest Medical Center: methodisthealthsystem.org
- Lancaster Veterans Memorial Library: imls.gov
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