Dallas, TX Helpful Move-In Information
Water and utility billing in Dallas: 214-651-1441. This page lists water and utility billing, natural gas, police non-emergency, power outages, public schools, county tax and voter offices, driver license office, hospitals and library for Dallas, each from the official source. For emergencies, dial 9-1-1.
You enter your address on the next screen, and we confirm there whether you can choose an electricity provider at that address.
Electricity for your new place
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Compare plans for your address · Electricity in Dallas: delivery utility, ZIP codes and plan prices
Dallas phone numbers and websites
Emergency: police, fire or medical, dial 9-1-1.
| Service | Phone | Website |
|---|---|---|
| Power outages (delivery utility) | ||
| Oncor: report a power outage (24/7)Oncor runs the poles and wires. Call about outages and downed lines; Oncor does not sell plans. | 888-313-4747 | oncor.com |
| Oncor: streetlight outReport online at oncorstreetlight.com. | 888-313-4747 | oncorstreetlight.com |
| City hall and utility billing (water, sewer, trash) | ||
| Utility billing (start, transfer or stop water service)Set up water, sewer and trash service in your name. | 214-651-1441 | dallascityhall.com |
| Dallas 311 (city services, trash and recycling, streets)Dial 3-1-1 inside Dallas, 24/7. Sanitation pickup, water and other city services. | 214-670-3111 | dallascityhall.com |
| Natural gas | ||
| Atmos Energy: customer serviceStart, stop or transfer gas service. | 888-286-6700 | atmosenergy.com |
| Atmos Energy: gas leak emergency (24/7)If you smell gas, leave first, then call. | 866-322-8667 | atmosenergy.com |
| Police and fire (non-emergency) | ||
| Dallas Police: non-emergency (make a report)For emergencies dial 9-1-1. | 214-744-4444 | dallaspolice.net |
| Vehicle registration (county tax office) | ||
| Dallas County Tax Assessor-Collector (vehicle registration and title)Dallas County addresses. New Texas residents have 30 days to register a vehicle. | 214-653-7811 | dallascounty.org |
| Collin County Tax Assessor-Collector (vehicle registration and title)Collin County addresses. New Texas residents have 30 days to register a vehicle. | 972-547-5020 | collincountytx.gov |
| Denton County Tax Assessor-Collector (vehicle registration and title)Denton County addresses. New Texas residents have 30 days to register a vehicle. | 940-349-3500 | dentoncounty.gov |
| Kaufman County Tax Assessor-Collector (vehicle registration and title)Kaufman County addresses. New Texas residents have 30 days to register a vehicle. | 469-376-4596 | kaufmancounty.net |
| Rockwall County Tax Assessor-Collector (vehicle registration and title)Rockwall County addresses. New Texas residents have 30 days to register a vehicle. | 972-204-6130 | rockwallcountytexas.com |
| Voter registration (county elections) | ||
| Dallas County voter registrar (Elections Administrator)Dallas County addresses. Register to vote or update your address. | 469-627-8683 | votetexas.gov |
| Collin County voter registrar (Elections Administrator)Collin County addresses. Register to vote or update your address. | 972-547-1990 | votetexas.gov |
| Denton County voter registrar (Elections Administrator)Denton County addresses. Register to vote or update your address. | 940-349-3200 | votetexas.gov |
| Kaufman County voter registrar (Elections Administrator)Kaufman County addresses. Register to vote or update your address. | 469-376-4537 | votetexas.gov |
| Rockwall County voter registrar (Elections Administrator)Rockwall County addresses. Register to vote or update your address. | 972-204-6200 | votetexas.gov |
| Driver license (Texas DPS) | ||
| Texas DPS Driver License Office: Dallas-South Mega Center39025 LBJ Service Road, Dallas. Appointments required. Phone is the statewide DPS driver license line. New residents have 90 days to get a Texas license. | 512-424-2600 | dps.texas.gov |
| Public schools | ||
| Dallas ISDServes most of Dallas. Check your address with the district. | 972-925-3700 | dallasisd.org |
| Richardson ISDServes part of Dallas. Check your address with the district. | 469-593-0000 | risd.org |
| Rockwall ISDServes part of Dallas. Check your address with the district. | 972-771-0605 | rockwallisd.com |
| Hospitals | ||
| Advanced Dallas Hospital & ClinicsEmergency room. 7502 Greenville Avenue. | 469-221-6000 | advanceddallas.com |
| Baylor University Medical CenterEmergency room. 3500 Gaston Ave. | 214-820-0111 | bswhealth.com |
| Public library | ||
| Dallas Public Library1515 Young St., Dallas. | 214-670-1400 | |
Numbers come from each organization’s own website (sources below). Offices change numbers; if one is wrong, tell us through the site and we will fix it. Retail electricity providers are not listed here; compare them for your address instead.
Where to next?
Sources
- Power Hopper (licensed electricity broker): powerhopper.energy
- Oncor: report a power outage (24/7): oncor.com
- Oncor: streetlight out: oncor.com
- Utility billing (start, transfer or stop water service): dallascityhall.com
- Dallas 311 (city services, trash and recycling, streets): dallascityhall.com
- Atmos Energy: customer service; Atmos Energy: gas leak emergency (24/7): atmosenergy.com
- Dallas Police: non-emergency (make a report): dallaspolice.net
- Dallas County Tax Assessor-Collector (vehicle registration and title): comptroller.texas.gov
- Collin County Tax Assessor-Collector (vehicle registration and title): comptroller.texas.gov
- Denton County Tax Assessor-Collector (vehicle registration and title): comptroller.texas.gov
- Kaufman County Tax Assessor-Collector (vehicle registration and title): comptroller.texas.gov
- Rockwall County Tax Assessor-Collector (vehicle registration and title): comptroller.texas.gov
- Dallas County voter registrar (Elections Administrator); Collin County voter registrar (Elections Administrator); Denton County voter registrar (Elections Administrator); Kaufman County voter registrar (Elections Administrator); Rockwall County voter registrar (Elections Administrator): sos.state.tx.us
- Texas DPS Driver License Office: Dallas-South Mega Center: dps.texas.gov
- Dallas ISD; Richardson ISD; Rockwall ISD: data.texas.gov
- Advanced Dallas Hospital & Clinics: advanceddallas.com
- Baylor University Medical Center: bswhealth.com
- Dallas Public Library: imls.gov
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