# Whitehouse, TX Helpful Move-In Information

Page: https://powerhopper.energy/texas-electricity/whitehouse/move-in-information  
Printable PDF: https://powerhopper.energy/move-in-information/whitehouse-tx-move-in-information.pdf

Emergency: police, fire or medical, dial 9-1-1.

Shop multiple electricity providers for your new place at https://powerhopper.energy/ . Compare plans for your service address, then start enrollment online.

## Power outages (delivery utility)

| Service | Phone | Website | Source |
|---|---|---|---|
| Oncor: report a power outage (24/7) (Oncor runs the poles and wires. Call about outages and downed lines; Oncor does not sell plans.) | 888-313-4747 | https://www.oncor.com/outages/ | https://www.oncor.com/content/oncorwww/us/en/home/contact-us.html |
| Oncor: streetlight out (Report online at oncorstreetlight.com.) | 888-313-4747 | https://www.oncorstreetlight.com/ | https://www.oncor.com/content/oncorwww/us/en/home/faqs/faqs-details.html |

## City hall and utility billing (water, sewer, trash)

| Service | Phone | Website | Source |
|---|---|---|---|
| City of Whitehouse: City Hall (main line) | 903-510-7500 | https://www.whitehousetx.org/ | https://www.whitehousetx.org/ |
| Public Works | 903-510-7509 | https://www.whitehousetx.org/ | https://www.whitehousetx.org/directory.aspx |

## Natural gas

| Service | Phone | Website | Source |
|---|---|---|---|
| Atmos Energy: customer service (Start, stop or transfer gas service. More than one gas utility serves parts of Whitehouse; check your address.) | 888-286-6700 | https://www.atmosenergy.com/ | https://www.atmosenergy.com/static/9ecf51e6476e20bf93d65e451789b3ae/Mid-Tex%20Tariffs%20-%20April%201,%202026.pdf |
| Atmos Energy: gas leak emergency (24/7) (If you smell gas, leave first, then call.) | 866-322-8667 | https://www.atmosenergy.com/ | https://www.atmosenergy.com/static/9ecf51e6476e20bf93d65e451789b3ae/Mid-Tex%20Tariffs%20-%20April%201,%202026.pdf |
| CenterPoint Energy: gas customer service (Beaumont/East Texas) (Start, stop or transfer gas service. More than one gas utility serves parts of Whitehouse; check your address.) | 800-376-9663 | https://www.centerpointenergy.com/ | https://assets.centerpointenergy.com/api/public/content/texas-geographic-rate-areas-by-city.pdf |
| CenterPoint Energy: gas leak emergency (24/7) (If you smell gas, leave first, then call 911 and CenterPoint.) | 888-876-5786 | https://www.centerpointenergy.com/en-us/safety/reporting/gas-leak | https://assets.centerpointenergy.com/api/public/content/texas-geographic-rate-areas-by-city.pdf |

## Police and fire (non-emergency)

| Service | Phone | Website | Source |
|---|---|---|---|
| Whitehouse Police Department (main line) (For emergencies dial 9-1-1.) | 903-510-7550 | https://www.whitehousetx.org/ | https://www.whitehousetx.org/directory.aspx |
| Whitehouse Fire Department (For emergencies dial 9-1-1.) | 903-510-7530 | https://www.whitehousetx.org/ | https://www.whitehousetx.org/directory.aspx |

## Vehicle registration (county tax office)

| Service | Phone | Website | Source |
|---|---|---|---|
| Smith County Tax Assessor-Collector (vehicle registration and title) (New Texas residents have 30 days to register a vehicle.) | 903-590-2920 | https://www.smith-county.com | https://comptroller.texas.gov/taxes/property-tax/county-directory/smith.php |

## Voter registration (county elections)

| Service | Phone | Website | Source |
|---|---|---|---|
| Smith County voter registrar (Elections Administrator) (Register to vote or update your address.) | 903-590-4777 | https://www.votetexas.gov/register-to-vote/ | https://www.sos.state.tx.us/elections/voter/votregduties.shtml |

## Driver license (Texas DPS)

| Service | Phone | Website | Source |
|---|---|---|---|
| Texas DPS Driver License Office: Tyler (4700 University Blvd, Tyler. Appointments required. Phone is the statewide DPS driver license line. New residents have 90 days to get a Texas license.) | 512-424-2600 | https://www.dps.texas.gov/apps/DriverLicense/OfficeLocations | https://www.dps.texas.gov/section/driver-license/contact-us |

## Public schools

| Service | Phone | Website | Source |
|---|---|---|---|
| Whitehouse ISD (Serves most of Whitehouse. Check your address with the district.) | 903-839-5500 | https://www.whitehouseisd.org/ | https://data.texas.gov/dataset/AskTED-Data-May-12-2026/hzek-udky |

## Hospitals

| Service | Phone | Website | Source |
|---|---|---|---|
| UT Health North Campus Tyler (Emergency room. 11937 US Highway 271, Tyler (about 8 mi).) | 903-877-7000 | https://uthealtheasttexas.com/patients-and-visitors/contact-us/ | https://uthealtheasttexas.com/patients-and-visitors/contact-us/ |
| UT Health Tyler (Emergency room. 1000 South Beckham Ave, Tyler (about 9 mi).) | 903-597-0351 | https://uthealtheasttexas.com/patients-and-visitors/contact-us/ | https://uthealtheasttexas.com/patients-and-visitors/contact-us/ |

## Public library

| Service | Phone | Website | Source |
|---|---|---|---|
| Whitehouse Community Library (107 Bascom Rd, Whitehouse.) | 903-839-2949 |  | https://www.imls.gov/research-evaluation/surveys/public-libraries-survey-pls |

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