# West, TX Helpful Move-In Information

Page: https://powerhopper.energy/texas-electricity/west/move-in-information  
Printable PDF: https://powerhopper.energy/move-in-information/west-tx-move-in-information.pdf

Emergency: police, fire or medical, dial 9-1-1.

Shop multiple electricity providers for your new place at https://powerhopper.energy/ . Compare plans for your service address, then start enrollment online.

## Power outages (delivery utility)

| Service | Phone | Website | Source |
|---|---|---|---|
| Oncor: report a power outage (24/7) (Oncor runs the poles and wires. Call about outages and downed lines; Oncor does not sell plans.) | 888-313-4747 | https://www.oncor.com/outages/ | https://www.oncor.com/content/oncorwww/us/en/home/contact-us.html |
| Oncor: streetlight out (Report online at oncorstreetlight.com.) | 888-313-4747 | https://www.oncorstreetlight.com/ | https://www.oncor.com/content/oncorwww/us/en/home/faqs/faqs-details.html |

## City hall and utility billing (water, sewer, trash)

| Service | Phone | Website | Source |
|---|---|---|---|
| City of West: City Hall (main line) | 254-826-5351 | https://www.cityofwest.com/ | https://www.cityofwest.com/ |
| Water and sewer emergencies (after hours) (After-hours water or sewer problems.) | 254-366-1504 | https://www.cityofwest.com/city-services/water-service%ef%bf%bc%ef%bf%bc/ | https://www.cityofwest.com/city-services/water-service%ef%bf%bc%ef%bf%bc/ |

## Garbage and recycling

| Service | Phone | Website | Source |
|---|---|---|---|
| Frontier Waste Solutions: trash and recycling (Trash and recycling pickup for homes in West.) | 888-580-8705 | https://www.cityofwest.com/city-services/trash-service%ef%bf%bc/ | https://www.cityofwest.com/city-services/trash-service%ef%bf%bc/ |

## Natural gas

| Service | Phone | Website | Source |
|---|---|---|---|
| Atmos Energy: customer service (Start, stop or transfer gas service.) | 888-286-6700 | https://www.atmosenergy.com/ | https://www.atmosenergy.com/static/9ecf51e6476e20bf93d65e451789b3ae/Mid-Tex%20Tariffs%20-%20April%201,%202026.pdf |
| Atmos Energy: gas leak emergency (24/7) (If you smell gas, leave first, then call.) | 866-322-8667 | https://www.atmosenergy.com/ | https://www.atmosenergy.com/static/9ecf51e6476e20bf93d65e451789b3ae/Mid-Tex%20Tariffs%20-%20April%201,%202026.pdf |

## Vehicle registration (county tax office)

| Service | Phone | Website | Source |
|---|---|---|---|
| McLennan County Tax Assessor-Collector (vehicle registration and title) (New Texas residents have 30 days to register a vehicle.) | 254-757-5130 | https://www.co.mclennan.tx.us | https://comptroller.texas.gov/taxes/property-tax/county-directory/mclennan.php |

## Voter registration (county elections)

| Service | Phone | Website | Source |
|---|---|---|---|
| McLennan County voter registrar (Elections Administrator) (Register to vote or update your address. (Ext. 3)) | 254-757-5043 | https://www.votetexas.gov/register-to-vote/ | https://www.sos.state.tx.us/elections/voter/votregduties.shtml |

## Driver license (Texas DPS)

| Service | Phone | Website | Source |
|---|---|---|---|
| Texas DPS Driver License Office: Waco (1617 East Crest Drive, Waco. Appointments required. Phone is the statewide DPS driver license line. New residents have 90 days to get a Texas license.) | 512-424-2600 | https://www.dps.texas.gov/apps/DriverLicense/OfficeLocations | https://www.dps.texas.gov/section/driver-license/contact-us |

## Public schools

| Service | Phone | Website | Source |
|---|---|---|---|
| West ISD (Serves most of West. Check your address with the district.) | 254-981-2000 | https://www.westisd.net | https://data.texas.gov/dataset/AskTED-Data-May-12-2026/hzek-udky |

## Hospitals

| Service | Phone | Website | Source |
|---|---|---|---|
| Hill Regional Hospital (Emergency room. 101 Circle Drive, Hillsboro (about 14 mi).) | 254-580-8500 | https://www.hillregionalhospital.com/ | https://www.hillregionalhospital.com/ |
| Baylor Scott & White Medical Center – Hillcrest (Emergency room. 100 Hillcrest Medical Blvd, Waco (about 18 mi).) | 254-202-2000 | https://www.bswhealth.com/locations/hospital/hillcrest | https://www.bswhealth.com/locations/hospital/hillcrest |

## Public library

| Service | Phone | Website | Source |
|---|---|---|---|
| West Public Library (209 Tokio Rd, West.) | 254-826-3070 |  | https://www.imls.gov/research-evaluation/surveys/public-libraries-survey-pls |

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