# Troy, TX Helpful Move-In Information

Page: https://powerhopper.energy/texas-electricity/troy/move-in-information  
Printable PDF: https://powerhopper.energy/move-in-information/troy-tx-move-in-information.pdf

Emergency: police, fire or medical, dial 9-1-1.

Shop multiple electricity providers for your new place at https://powerhopper.energy/ . Compare plans for your service address, then start enrollment online.

## Power outages (delivery utility)

| Service | Phone | Website | Source |
|---|---|---|---|
| Oncor: report a power outage (24/7) (Oncor runs the poles and wires. Call about outages and downed lines; Oncor does not sell plans.) | 888-313-4747 | https://www.oncor.com/outages/ | https://www.oncor.com/content/oncorwww/us/en/home/contact-us.html |
| Oncor: streetlight out (Report online at oncorstreetlight.com.) | 888-313-4747 | https://www.oncorstreetlight.com/ | https://www.oncor.com/content/oncorwww/us/en/home/faqs/faqs-details.html |

## City hall and utility billing (water, sewer, trash)

| Service | Phone | Website | Source |
|---|---|---|---|
| City of Troy: City Hall (main line) | 254-938-2505 | https://www.troytx.gov/ | https://www.troytx.gov/ |

## Garbage and recycling

| Service | Phone | Website | Source |
|---|---|---|---|
| Frontier Waste Solutions: missed trash or recycling pickup (Call if your cart was at the curb by 7 a.m. and was missed.) | 888-854-2905 | https://www.troytx.gov/10844/utilities-department | https://www.troytx.gov/10844/utilities-department |

## Natural gas

| Service | Phone | Website | Source |
|---|---|---|---|
| Atmos Energy: customer service (Start, stop or transfer gas service.) | 888-286-6700 | https://www.atmosenergy.com/ | https://www.atmosenergy.com/static/9ecf51e6476e20bf93d65e451789b3ae/Mid-Tex%20Tariffs%20-%20April%201,%202026.pdf |
| Atmos Energy: gas leak emergency (24/7) (If you smell gas, leave first, then call.) | 866-322-8667 | https://www.atmosenergy.com/ | https://www.atmosenergy.com/static/9ecf51e6476e20bf93d65e451789b3ae/Mid-Tex%20Tariffs%20-%20April%201,%202026.pdf |

## Internet and TV

| Service | Phone | Website | Source |
|---|---|---|---|
| AT&T Internet (Check availability at your address.) | 800-288-2020 | https://www.att.com/internet/ | https://www.att.com/support/internet/ |
| Astound Broadband (Check availability at your address.) | 800-427-8686 | https://www.astound.com/ | https://www.astound.com/contact-us/ |

## Police and fire (non-emergency)

| Service | Phone | Website | Source |
|---|---|---|---|
| Troy Police: main line | 254-938-0100 | https://www.troytx.gov/10857/police-department | https://www.troytx.gov/10857/police-department |

## Vehicle registration (county tax office)

| Service | Phone | Website | Source |
|---|---|---|---|
| Bell County Tax Assessor-Collector (vehicle registration and title) (New Texas residents have 30 days to register a vehicle.) | 254-933-5318 | https://www.bellcountytx.com | https://comptroller.texas.gov/taxes/property-tax/county-directory/bell.php |

## Voter registration (county elections)

| Service | Phone | Website | Source |
|---|---|---|---|
| Bell County voter registrar (Elections Administrator) (Register to vote or update your address.) | 254-933-5774 | https://www.votetexas.gov/register-to-vote/ | https://www.sos.state.tx.us/elections/voter/votregduties.shtml |

## Driver license (Texas DPS)

| Service | Phone | Website | Source |
|---|---|---|---|
| Texas DPS Driver License Office: Temple (6612 South General Bruce, Temple. Appointments required. Phone is the statewide DPS driver license line. New residents have 90 days to get a Texas license.) | 512-424-2600 | https://www.dps.texas.gov/apps/DriverLicense/OfficeLocations | https://www.dps.texas.gov/section/driver-license/contact-us |

## Public schools

| Service | Phone | Website | Source |
|---|---|---|---|
| Troy ISD (Serves most of Troy. Check your address with the district.) | 254-938-2595 | https://www.troyisd.org | https://data.texas.gov/dataset/AskTED-Data-May-12-2026/hzek-udky |

## Hospitals

| Service | Phone | Website | Source |
|---|---|---|---|
| Baylor Scott & White Medical Center – Temple (Emergency room. 2401 S 31st St., Temple (about 9 mi).) | 254-724-2111 | https://www.bswhealth.com/locations/hospital/temple | https://www.bswhealth.com/locations/hospital/temple |
| Seton Medical Center Harker Heights (Emergency room. 850 W Central Texas Expressway, Harker Heights (about 22 mi).) | 254-690-0900 | https://setonharkerheights.net/ | https://setonharkerheights.net/ |

## Public library

| Service | Phone | Website | Source |
|---|---|---|---|
| Temple Public Library (100 W Adams Ave, Temple. Nearest public library.) | 254-298-5555 |  | https://www.imls.gov/research-evaluation/surveys/public-libraries-survey-pls |

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