# Richardson, TX Helpful Move-In Information

Page: https://powerhopper.energy/texas-electricity/richardson/move-in-information  
Printable PDF: https://powerhopper.energy/move-in-information/richardson-tx-move-in-information.pdf

Emergency: police, fire or medical, dial 9-1-1.

Shop multiple electricity providers for your new place at https://powerhopper.energy/ . Compare plans for your service address, then start enrollment online.

## Power outages (delivery utility)

| Service | Phone | Website | Source |
|---|---|---|---|
| Oncor: report a power outage (24/7) (Oncor runs the poles and wires. Call about outages and downed lines; Oncor does not sell plans.) | 888-313-4747 | https://www.oncor.com/outages/ | https://www.oncor.com/content/oncorwww/us/en/home/contact-us.html |
| Oncor: streetlight out (Report online at oncorstreetlight.com.) | 888-313-4747 | https://www.oncorstreetlight.com/ | https://www.oncor.com/content/oncorwww/us/en/home/faqs/faqs-details.html |

## City hall and utility billing (water, sewer, trash)

| Service | Phone | Website | Source |
|---|---|---|---|
| City of Richardson: City Hall (main line) | 972-744-0908 | https://www.cor.net/ | https://www.cor.net/ |

## Garbage and recycling

| Service | Phone | Website | Source |
|---|---|---|---|
| Trash and recycling service (number on the city trash page) (Pickup days, carts and bulky items.) | 972-744-4111 | https://www.cor.net/departments/public-services/trash-recycling | https://www.cor.net/departments/public-services/trash-recycling |

## Natural gas

| Service | Phone | Website | Source |
|---|---|---|---|
| Atmos Energy: customer service (Start, stop or transfer gas service.) | 888-286-6700 | https://www.atmosenergy.com/ | https://www.atmosenergy.com/static/9ecf51e6476e20bf93d65e451789b3ae/Mid-Tex%20Tariffs%20-%20April%201,%202026.pdf |
| Atmos Energy: gas leak emergency (24/7) (If you smell gas, leave first, then call.) | 866-322-8667 | https://www.atmosenergy.com/ | https://www.atmosenergy.com/static/9ecf51e6476e20bf93d65e451789b3ae/Mid-Tex%20Tariffs%20-%20April%201,%202026.pdf |

## Vehicle registration (county tax office)

| Service | Phone | Website | Source |
|---|---|---|---|
| Dallas County Tax Assessor-Collector (vehicle registration and title) (Dallas County addresses. New Texas residents have 30 days to register a vehicle.) | 214-653-7811 | https://www.dallascounty.org/tax | https://comptroller.texas.gov/taxes/property-tax/county-directory/dallas.php |
| Collin County Tax Assessor-Collector (vehicle registration and title) (Collin County addresses. New Texas residents have 30 days to register a vehicle.) | 972-547-5020 | https://www.collincountytx.gov | https://comptroller.texas.gov/taxes/property-tax/county-directory/collin.php |

## Voter registration (county elections)

| Service | Phone | Website | Source |
|---|---|---|---|
| Dallas County voter registrar (Elections Administrator) (Dallas County addresses. Register to vote or update your address.) | 469-627-8683 | https://www.votetexas.gov/register-to-vote/ | https://www.sos.state.tx.us/elections/voter/votregduties.shtml |
| Collin County voter registrar (Elections Administrator) (Collin County addresses. Register to vote or update your address.) | 972-547-1990 | https://www.votetexas.gov/register-to-vote/ | https://www.sos.state.tx.us/elections/voter/votregduties.shtml |

## Driver license (Texas DPS)

| Service | Phone | Website | Source |
|---|---|---|---|
| Texas DPS Driver License Office: North Garland Mega Center (Dallas Metro Area) (5250 N. President George Bush Hwy., Garland. Appointments required. Phone is the statewide DPS driver license line. New residents have 90 days to get a Texas license.) | 512-424-2600 | https://www.dps.texas.gov/apps/DriverLicense/OfficeLocations | https://www.dps.texas.gov/section/driver-license/contact-us |

## Public schools

| Service | Phone | Website | Source |
|---|---|---|---|
| Richardson ISD (Serves most of Richardson. Check your address with the district.) | 469-593-0000 | https://www.risd.org | https://data.texas.gov/dataset/AskTED-Data-May-12-2026/hzek-udky |
| Plano ISD (Serves part of Richardson. Check your address with the district.) | 469-752-8100 | https://www.pisd.edu/ | https://data.texas.gov/dataset/AskTED-Data-May-12-2026/hzek-udky |

## Hospitals

| Service | Phone | Website | Source |
|---|---|---|---|
| Methodist Richardson Medical Center (Emergency room. 2831 E President George Bush Highway.) | 469-204-1000 | https://www.methodisthealthsystem.org/methodist-richardson-medical-center | https://www.methodisthealthsystem.org/methodist-richardson-medical-center |
| Medical City Plano (Emergency room. 3901 W 15th St., Plano (about 5 mi).) | 972-596-6800 | https://www.medicalcityhealthcare.com/locations/medical-city-plano-hospital | https://www.medicalcityhealthcare.com/locations/medical-city-plano-hospital |

## Public library

| Service | Phone | Website | Source |
|---|---|---|---|
| Richardson Public Library (2360 Campbell Creek Blvd Suite 500, Richardson.) | 972-744-4350 |  | https://www.imls.gov/research-evaluation/surveys/public-libraries-survey-pls |

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