# Red Oak, TX Helpful Move-In Information

Page: https://powerhopper.energy/texas-electricity/red-oak/move-in-information  
Printable PDF: https://powerhopper.energy/move-in-information/red-oak-tx-move-in-information.pdf

Emergency: police, fire or medical, dial 9-1-1.

Shop multiple electricity providers for your new place at https://powerhopper.energy/ . Compare plans for your service address, then start enrollment online.

## Power outages (delivery utility)

| Service | Phone | Website | Source |
|---|---|---|---|
| Oncor: report a power outage (24/7) (Oncor runs the poles and wires. Call about outages and downed lines; Oncor does not sell plans.) | 888-313-4747 | https://www.oncor.com/outages/ | https://www.oncor.com/content/oncorwww/us/en/home/contact-us.html |
| Oncor: streetlight out (Report online at oncorstreetlight.com.) | 888-313-4747 | https://www.oncorstreetlight.com/ | https://www.oncor.com/content/oncorwww/us/en/home/faqs/faqs-details.html |

## City hall and utility billing (water, sewer, trash)

| Service | Phone | Website | Source |
|---|---|---|---|
| City of Red Oak: City Hall (main line) | 972-617-3638 | https://www.redoaktx.org/ | https://www.redoaktx.org/ |
| Public Works | 972-576-3414 | https://www.redoaktx.org/ | https://www.redoaktx.org/directory.aspx |

## Garbage and recycling

| Service | Phone | Website | Source |
|---|---|---|---|
| Community Waste Disposal (CWD): trash and recycling (Trash and recycling pickup for homes in Red Oak.) | 972-392-9300 | https://www.redoaktx.org/244/Garbage-Recycling | https://www.redoaktx.org/244/Garbage-Recycling |

## Natural gas

| Service | Phone | Website | Source |
|---|---|---|---|
| Atmos Energy: customer service (Start, stop or transfer gas service.) | 888-286-6700 | https://www.atmosenergy.com/ | https://www.atmosenergy.com/static/9ecf51e6476e20bf93d65e451789b3ae/Mid-Tex%20Tariffs%20-%20April%201,%202026.pdf |
| Atmos Energy: gas leak emergency (24/7) (If you smell gas, leave first, then call.) | 866-322-8667 | https://www.atmosenergy.com/ | https://www.atmosenergy.com/static/9ecf51e6476e20bf93d65e451789b3ae/Mid-Tex%20Tariffs%20-%20April%201,%202026.pdf |

## Police and fire (non-emergency)

| Service | Phone | Website | Source |
|---|---|---|---|
| Red Oak Police Department (main line) (For emergencies dial 9-1-1.) | 972-617-7632 | https://www.redoaktx.org/ | https://www.redoaktx.org/directory.aspx |
| Red Oak Fire-Rescue (For emergencies dial 9-1-1.) | 469-218-7713 | https://www.redoaktx.org/ | https://www.redoaktx.org/directory.aspx |

## Vehicle registration (county tax office)

| Service | Phone | Website | Source |
|---|---|---|---|
| Ellis County Tax Assessor-Collector (vehicle registration and title) (New Texas residents have 30 days to register a vehicle.) | 972-825-5150 | https://www.ellistaxoffice.com | https://comptroller.texas.gov/taxes/property-tax/county-directory/ellis.php |

## Voter registration (county elections)

| Service | Phone | Website | Source |
|---|---|---|---|
| Ellis County voter registrar (Elections Administrator) (Register to vote or update your address.) | 972-825-5195 | https://www.votetexas.gov/register-to-vote/ | https://www.sos.state.tx.us/elections/voter/votregduties.shtml |

## Driver license (Texas DPS)

| Service | Phone | Website | Source |
|---|---|---|---|
| Texas DPS Driver License Office: Dallas-South Mega Center (39025 LBJ Service Road, Dallas. Appointments required. Phone is the statewide DPS driver license line. New residents have 90 days to get a Texas license.) | 512-424-2600 | https://www.dps.texas.gov/apps/DriverLicense/OfficeLocations | https://www.dps.texas.gov/section/driver-license/contact-us |

## Public schools

| Service | Phone | Website | Source |
|---|---|---|---|
| Red Oak ISD (Serves most of Red Oak. Check your address with the district.) | 972-617-2941 | https://www.redoakisd.org | https://data.texas.gov/dataset/AskTED-Data-May-12-2026/hzek-udky |
| Ferris ISD (Serves part of Red Oak. Check your address with the district.) | 972-544-3858 | https://www.ferrisisd.org | https://data.texas.gov/dataset/AskTED-Data-May-12-2026/hzek-udky |

## Hospitals

| Service | Phone | Website | Source |
|---|---|---|---|
| Crescent Regional Hospital (Emergency room. 2600 West Pleasant Run Road, Lancaster (about 6 mi).) | 469-297-5321 | https://www.crescentregionalhospital.com/contact/ | https://www.crescentregionalhospital.com/contact/ |
| Baylor Scott & White Medical Center – Waxahachie (Emergency room. 2400 N Interstate Highway 35e, Waxahachie (about 8 mi).) | 469-843-4000 | https://www.bswhealth.com/locations/hospital/waxahachie | https://www.bswhealth.com/locations/hospital/waxahachie |

## Public library

| Service | Phone | Website | Source |
|---|---|---|---|
| Red Oak Public Library (101 S Live Oak St., Red Oak.) | 469-218-1230 |  | https://www.imls.gov/research-evaluation/surveys/public-libraries-survey-pls |

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