# Rancho Viejo, TX Helpful Move-In Information

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Emergency: police, fire or medical, dial 9-1-1.

Shop multiple electricity providers for your new place at https://powerhopper.energy/ . Compare plans for your service address, then start enrollment online.

## Power outages (delivery utility)

| Service | Phone | Website | Source |
|---|---|---|---|
| AEP Texas: report a power outage (AEP Texas runs the poles and wires. Call about outages; it does not sell plans.) | 866-223-8508 | https://www.aeptexas.com/outages/report/ | https://www.aeptexas.com/contact/ |

## City hall and utility billing (water, sewer, trash)

| Service | Phone | Website | Source |
|---|---|---|---|
| Town of Rancho Viejo: Town Hall (main line) | 956-350-4093 | https://www.ranchoviejotexas.com/ | https://www.ranchoviejotexas.com/ |

## Garbage and recycling

| Service | Phone | Website | Source |
|---|---|---|---|
| Republic Services: trash and recycling (Trash and recycling pickup for homes in Rancho Viejo.) | 800-423-7316 | https://www.ranchoviejotexas.com/services-utilities/ | https://www.ranchoviejotexas.com/services-utilities/ |

## Natural gas

| Service | Phone | Website | Source |
|---|---|---|---|
| Texas Gas Service: customer service (Start, stop or transfer gas service.) | 800-700-2443 | https://www.texasgasservice.com/ | https://www.texasgasservice.com/media/TGS/Tariffs/state/rate-schedule-index.pdf |
| Texas Gas Service: gas emergency (24/7) (If you smell gas, leave first, then call 911 and Texas Gas Service.) | 800-959-5325 | https://www.texasgasservice.com/report-emergency | https://www.texasgasservice.com/media/TGS/Tariffs/state/rate-schedule-index.pdf |

## Police and fire (non-emergency)

| Service | Phone | Website | Source |
|---|---|---|---|
| Rancho Viejo Police: non-emergency | 956-350-9000 | https://www.ranchoviejotexas.com/municipal-departments/police-department/ | https://www.ranchoviejotexas.com/municipal-departments/police-department/ |

## Vehicle registration (county tax office)

| Service | Phone | Website | Source |
|---|---|---|---|
| Cameron County Tax Assessor-Collector (vehicle registration and title) (New Texas residents have 30 days to register a vehicle.) | 956-544-0800 | https://www.cameroncountytx.gov | https://comptroller.texas.gov/taxes/property-tax/county-directory/cameron.php |

## Voter registration (county elections)

| Service | Phone | Website | Source |
|---|---|---|---|
| Cameron County voter registrar (Elections Administrator) (Register to vote or update your address.) | 956-544-0809 | https://www.votetexas.gov/register-to-vote/ | https://www.sos.state.tx.us/elections/voter/votregduties.shtml |

## Driver license (Texas DPS)

| Service | Phone | Website | Source |
|---|---|---|---|
| Texas DPS Driver License Office: Brownsville (2901 Paredes Line Road, Brownsville. Appointments required. Phone is the statewide DPS driver license line. New residents have 90 days to get a Texas license.) | 512-424-2600 | https://www.dps.texas.gov/apps/DriverLicense/OfficeLocations | https://www.dps.texas.gov/section/driver-license/contact-us |

## Public schools

| Service | Phone | Website | Source |
|---|---|---|---|
| Brownsville ISD (Serves most of Rancho Viejo. Check your address with the district.) | 956-548-8011 | https://www.bisd.us | https://data.texas.gov/dataset/AskTED-Data-May-12-2026/hzek-udky |
| Los Fresnos CISD (Serves part of Rancho Viejo. Check your address with the district.) | 956-254-5000 | https://www.lfcisd.net | https://data.texas.gov/dataset/AskTED-Data-May-12-2026/hzek-udky |

## Hospitals

| Service | Phone | Website | Source |
|---|---|---|---|
| Valley Regional Medical Center (Emergency room. 100 A Alton Gloor, Brownsville (about 5 mi).) | 956-350-7000 | https://www.valleyregionalmedicalcenter.com/ | https://www.valleyregionalmedicalcenter.com/ |
| Valley Baptist Medical Center – Brownsville (Emergency room. 1040 W Jefferson St., Brownsville (about 9 mi).) | 956-698-5400 | https://www.valleybaptist.net/locations/detail/vbmc-brownsville/ | https://www.valleybaptist.net/locations/detail/vbmc-brownsville/ |

## Public library

| Service | Phone | Website | Source |
|---|---|---|---|
| Ethel L Whipple Memorial Library (402 W Ocean Blvd, Los Fresnos. Nearest public library.) | 956-233-5330 |  | https://www.imls.gov/research-evaluation/surveys/public-libraries-survey-pls |

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