# Plano, TX Helpful Move-In Information

Page: https://powerhopper.energy/texas-electricity/plano/move-in-information  
Printable PDF: https://powerhopper.energy/move-in-information/plano-tx-move-in-information.pdf

Emergency: police, fire or medical, dial 9-1-1.

Shop multiple electricity providers for your new place at https://powerhopper.energy/ . Compare plans for your service address, then start enrollment online.

## Power outages (delivery utility)

| Service | Phone | Website | Source |
|---|---|---|---|
| Oncor: report a power outage (24/7) (Oncor runs the poles and wires. Call about outages and downed lines; Oncor does not sell plans.) | 888-313-4747 | https://www.oncor.com/outages/ | https://www.oncor.com/content/oncorwww/us/en/home/contact-us.html |
| Oncor: streetlight out (Report online at oncorstreetlight.com.) | 888-313-4747 | https://www.oncorstreetlight.com/ | https://www.oncor.com/content/oncorwww/us/en/home/faqs/faqs-details.html |

## City hall and utility billing (water, sewer, trash)

| Service | Phone | Website | Source |
|---|---|---|---|
| City of Plano: City Hall (main line) | 972-941-7000 | https://www.plano.gov/ | https://www.plano.gov/ |

## Natural gas

| Service | Phone | Website | Source |
|---|---|---|---|
| Atmos Energy: customer service (Start, stop or transfer gas service.) | 888-286-6700 | https://www.atmosenergy.com/ | https://www.atmosenergy.com/static/9ecf51e6476e20bf93d65e451789b3ae/Mid-Tex%20Tariffs%20-%20April%201,%202026.pdf |
| Atmos Energy: gas leak emergency (24/7) (If you smell gas, leave first, then call.) | 866-322-8667 | https://www.atmosenergy.com/ | https://www.atmosenergy.com/static/9ecf51e6476e20bf93d65e451789b3ae/Mid-Tex%20Tariffs%20-%20April%201,%202026.pdf |

## Vehicle registration (county tax office)

| Service | Phone | Website | Source |
|---|---|---|---|
| Collin County Tax Assessor-Collector (vehicle registration and title) (Collin County addresses. New Texas residents have 30 days to register a vehicle.) | 972-547-5020 | https://www.collincountytx.gov | https://comptroller.texas.gov/taxes/property-tax/county-directory/collin.php |
| Denton County Tax Assessor-Collector (vehicle registration and title) (Denton County addresses. New Texas residents have 30 days to register a vehicle.) | 940-349-3500 | https://www.dentoncounty.gov/778/Tax-Assessor-Collector | https://comptroller.texas.gov/taxes/property-tax/county-directory/denton.php |

## Voter registration (county elections)

| Service | Phone | Website | Source |
|---|---|---|---|
| Collin County voter registrar (Elections Administrator) (Collin County addresses. Register to vote or update your address.) | 972-547-1990 | https://www.votetexas.gov/register-to-vote/ | https://www.sos.state.tx.us/elections/voter/votregduties.shtml |
| Denton County voter registrar (Elections Administrator) (Denton County addresses. Register to vote or update your address.) | 940-349-3200 | https://www.votetexas.gov/register-to-vote/ | https://www.sos.state.tx.us/elections/voter/votregduties.shtml |

## Driver license (Texas DPS)

| Service | Phone | Website | Source |
|---|---|---|---|
| Texas DPS Driver License Office: Plano (825 Ohio Drive, Plano. Appointments required. Phone is the statewide DPS driver license line. New residents have 90 days to get a Texas license.) | 512-424-2600 | https://www.dps.texas.gov/apps/DriverLicense/OfficeLocations | https://www.dps.texas.gov/section/driver-license/contact-us |

## Public schools

| Service | Phone | Website | Source |
|---|---|---|---|
| Plano ISD (Serves most of Plano. Check your address with the district.) | 469-752-8100 | https://www.pisd.edu/ | https://data.texas.gov/dataset/AskTED-Data-May-12-2026/hzek-udky |
| Frisco ISD (Serves part of Plano. Check your address with the district.) | 469-633-6000 | https://www.friscoisd.org | https://data.texas.gov/dataset/AskTED-Data-May-12-2026/hzek-udky |

## Hospitals

| Service | Phone | Website | Source |
|---|---|---|---|
| Medical City Plano (Emergency room. 3901 W 15th St..) | 972-596-6800 | https://www.medicalcityhealthcare.com/locations/medical-city-plano-hospital | https://www.medicalcityhealthcare.com/locations/medical-city-plano-hospital |
| Baylor Scott & White Medical Center – Plano (Emergency room. 4700 Alliance Boulevard.) | 469-814-2000 | https://www.bswhealth.com/locations/hospital/plano | https://www.bswhealth.com/locations/hospital/plano |

## Public library

| Service | Phone | Website | Source |
|---|---|---|---|
| Plano Public Library: Haggard Library (2501 Coit Rd, Plano.) | 972-769-4250 | https://www.plano.gov/haggard-library | https://www.plano.gov/haggard-library |

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