# Palacios, TX Helpful Move-In Information

Page: https://powerhopper.energy/texas-electricity/palacios/move-in-information  
Printable PDF: https://powerhopper.energy/move-in-information/palacios-tx-move-in-information.pdf

Emergency: police, fire or medical, dial 9-1-1.

Shop multiple electricity providers for your new place at https://powerhopper.energy/ . Compare plans for your service address, then start enrollment online.

## Power outages (delivery utility)

| Service | Phone | Website | Source |
|---|---|---|---|
| AEP Texas: report a power outage (AEP Texas runs the poles and wires. Call about outages; it does not sell plans.) | 866-223-8508 | https://www.aeptexas.com/outages/report/ | https://www.aeptexas.com/contact/ |

## City hall and utility billing (water, sewer, trash)

| Service | Phone | Website | Source |
|---|---|---|---|
| City of Palacios: utility billing (customer service) | 361-972-3605 | https://www.cityofpalacios.org/utilities-billing-service | https://www.cityofpalacios.org/utilities-billing-service |

## Garbage and recycling

| Service | Phone | Website | Source |
|---|---|---|---|
| City of Palacios: trash service questions (City Hall) (Weekly pickup on Friday.) | 361-972-3605 | https://www.cityofpalacios.org/utilities-billing-service | https://www.cityofpalacios.org/utilities-billing-service |

## Natural gas

| Service | Phone | Website | Source |
|---|---|---|---|
| CenterPoint Energy: gas leak emergency (24/7) (If you smell gas, leave first, then call 911 and CenterPoint.) | 888-876-5786 | https://www.centerpointenergy.com/en-us/safety/reporting/gas-leak | https://assets.centerpointenergy.com/api/public/content/texas-geographic-rate-areas-by-city.pdf |

## Police and fire (non-emergency)

| Service | Phone | Website | Source |
|---|---|---|---|
| Palacios Police Department: dispatcher (Also takes after-hours utility emergencies.) | 361-972-3112 | https://www.cityofpalacios.org/utilities-billing-service | https://www.cityofpalacios.org/utilities-billing-service |

## Vehicle registration (county tax office)

| Service | Phone | Website | Source |
|---|---|---|---|
| Matagorda County Tax Assessor-Collector (vehicle registration and title) (New Texas residents have 30 days to register a vehicle.) | 979-789-5100 | https://www.co.matagorda.tx.us | https://comptroller.texas.gov/taxes/property-tax/county-directory/matagorda.php |

## Voter registration (county elections)

| Service | Phone | Website | Source |
|---|---|---|---|
| Matagorda County voter registrar (Tax Assessor-Collector) (Register to vote or update your address.) | 979-789-5114 | https://www.votetexas.gov/register-to-vote/ | https://www.sos.state.tx.us/elections/voter/votregduties.shtml |

## Driver license (Texas DPS)

| Service | Phone | Website | Source |
|---|---|---|---|
| Texas DPS Driver License Office: Port Lavaca (201 W Austin St, Port Lavaca. Appointments required. Phone is the statewide DPS driver license line. New residents have 90 days to get a Texas license.) | 512-424-2600 | https://www.dps.texas.gov/apps/DriverLicense/OfficeLocations | https://www.dps.texas.gov/section/driver-license/contact-us |

## Public schools

| Service | Phone | Website | Source |
|---|---|---|---|
| Palacios ISD (Serves most of Palacios. Check your address with the district.) | 361-972-5491 | https://www.palaciosisd.org | https://data.texas.gov/dataset/AskTED-Data-May-12-2026/hzek-udky |

## Hospitals

| Service | Phone | Website | Source |
|---|---|---|---|
| Palacios Community Medical Center (Emergency room. 311 Green Avenue.) | 361-972-2511 | https://midcoasthealthsystem.org/pcmc/ | https://midcoasthealthsystem.org/pcmc/ |
| Matagorda Regional Medical Center (Emergency room. 104 7th Street, Bay City (about 19 mi).) | 979-245-6383 | https://www.matagordaregional.org/ | https://www.matagordaregional.org/ |

## Public library

| Service | Phone | Website | Source |
|---|---|---|---|
| Palacios Library (326 Main St., Palacios.) | 361-972-3234 |  | https://www.imls.gov/research-evaluation/surveys/public-libraries-survey-pls |

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