# McKinney, TX Helpful Move-In Information Page: https://powerhopper.energy/texas-electricity/mckinney/move-in-information Printable PDF: https://powerhopper.energy/move-in-information/mckinney-tx-move-in-information.pdf Emergency: police, fire or medical, dial 9-1-1. Parts of McKinney are served by an electric co-op or city utility without retail choice. Check the utility name on your bill. Shop multiple electricity providers for your new place at https://powerhopper.energy/ . Compare plans for your service address, then start enrollment online. ## Power outages (delivery utility) | Service | Phone | Website | Source | |---|---|---|---| | Oncor: report a power outage (24/7) (For addresses served by Oncor, Oncor runs the poles and wires. Call about outages and downed lines; Oncor does not sell plans. Some McKinney addresses are served by an electric co-op or city utility instead; check the utility name on your bill.) | 888-313-4747 | https://www.oncor.com/outages/ | https://www.oncor.com/content/oncorwww/us/en/home/contact-us.html | | Oncor: streetlight out (Report online at oncorstreetlight.com.) | 888-313-4747 | https://www.oncorstreetlight.com/ | https://www.oncor.com/content/oncorwww/us/en/home/faqs/faqs-details.html | ## City hall and utility billing (water, sewer, trash) | Service | Phone | Website | Source | |---|---|---|---| | City of McKinney: City Hall (main line) | 972-547-7500 | https://www.mckinneytexas.org/ | https://www.mckinneytexas.org/169/Water-Billing | | Water billing (start, transfer or stop water, sewer and trash) (Set up water, sewer and trash service in your name.) | 972-547-7550 | https://www.mckinneytexas.org/169/Water-Billing | https://www.mckinneytexas.org/169/Water-Billing | ## Garbage and recycling | Service | Phone | Website | Source | |---|---|---|---| | Frontier Waste Solutions: trash and recycling (Missed pickups, carts and bulk trash.) | 469-444-1555 | https://www.mckinneytexas.org/499/Trash-Recycling | https://www.mckinneytexas.org/499/Trash-Recycling | | McKinney Solid Waste Services (main line) (Household hazardous waste and electronics recycling.) | 972-547-7385 | https://www.mckinneytexas.org/499/Trash-Recycling | https://www.mckinneytexas.org/499/Trash-Recycling | ## Natural gas | Service | Phone | Website | Source | |---|---|---|---| | Atmos Energy: customer service (Start, stop or transfer gas service.) | 888-286-6700 | https://www.atmosenergy.com/ | https://www.atmosenergy.com/static/9ecf51e6476e20bf93d65e451789b3ae/Mid-Tex%20Tariffs%20-%20April%201,%202026.pdf | | Atmos Energy: gas leak emergency (24/7) (If you smell gas, leave first, then call.) | 866-322-8667 | https://www.atmosenergy.com/ | https://www.atmosenergy.com/static/9ecf51e6476e20bf93d65e451789b3ae/Mid-Tex%20Tariffs%20-%20April%201,%202026.pdf | ## Police and fire (non-emergency) | Service | Phone | Website | Source | |---|---|---|---| | McKinney Police: non-emergency (For emergencies dial 9-1-1.) | 972-547-2700 | https://www.mckinneytexas.org/3569/Police | https://www.mckinneytexas.org/491/Field-Operations | ## Vehicle registration (county tax office) | Service | Phone | Website | Source | |---|---|---|---| | Collin County Tax Assessor-Collector (vehicle registration and title) (New Texas residents have 30 days to register a vehicle.) | 972-547-5020 | https://www.collincountytx.gov | https://comptroller.texas.gov/taxes/property-tax/county-directory/collin.php | ## Voter registration (county elections) | Service | Phone | Website | Source | |---|---|---|---| | Collin County voter registrar (Elections Administrator) (Register to vote or update your address.) | 972-547-1990 | https://www.votetexas.gov/register-to-vote/ | https://www.sos.state.tx.us/elections/voter/votregduties.shtml | ## Driver license (Texas DPS) | Service | Phone | Website | Source | |---|---|---|---| | Texas DPS Driver License Office: McKinney (400 Power House St, Mckinney. Appointments required. Phone is the statewide DPS driver license line. New residents have 90 days to get a Texas license.) | 512-424-2600 | https://www.dps.texas.gov/apps/DriverLicense/OfficeLocations | https://www.dps.texas.gov/section/driver-license/contact-us | ## Public schools | Service | Phone | Website | Source | |---|---|---|---| | McKinney ISD (Serves most of McKinney. Check your address with the district.) | 469-302-4000 | https://www.mckinneyisd.net | https://data.texas.gov/dataset/AskTED-Data-May-12-2026/hzek-udky | | Prosper ISD (Serves part of McKinney. Check your address with the district.) | 945-678-0000 | https://www.prosper-isd.net | https://data.texas.gov/dataset/AskTED-Data-May-12-2026/hzek-udky | | Frisco ISD (Serves part of McKinney. Check your address with the district.) | 469-633-6000 | https://www.friscoisd.org | https://data.texas.gov/dataset/AskTED-Data-May-12-2026/hzek-udky | ## Hospitals | Service | Phone | Website | Source | |---|---|---|---| | Baylor Scott & White Medical Center – McKinney (Emergency room. 5252 West University Drive, Mc Kinney (about 2 mi).) | 469-764-1000 | https://www.bswhealth.com/locations/hospital/mckinney | https://www.bswhealth.com/locations/hospital/mckinney | | Medical City McKinney (Emergency room. 4500 Medical Center Drive.) | 972-547-8000 | https://www.medicalcityhealthcare.com/locations/medical-city-mckinney-hospital | https://www.medicalcityhealthcare.com/locations/medical-city-mckinney-hospital | ## Public library | Service | Phone | Website | Source | |---|---|---|---| | McKinney Public Library System (101 E Hunt St., McKinney.) | 972-547-7323 | | https://www.imls.gov/research-evaluation/surveys/public-libraries-survey-pls | Prepared by your friends at BJW Ventures LLC d/b/a Power Hopper | PUCT BR260201