# Lubbock, TX Helpful Move-In Information Page: https://powerhopper.energy/texas-electricity/lubbock-tx/move-in-information Printable PDF: https://powerhopper.energy/move-in-information/lubbock-tx-move-in-information.pdf Emergency: police, fire or medical, dial 9-1-1. **Most Lubbock addresses served by Lubbock Power & Light can choose a retail electricity provider.** Addresses served by Xcel Energy (Southwestern Public Service) or an electric co-op (South Plains Electric Cooperative, Lyntegar) cannot. Check the utility name on your bill before you shop. Shop multiple electricity providers for your new place at https://powerhopper.energy/ . Compare plans for your service address, then start enrollment online. ## Power outages (delivery utility) | Service | Phone | Website | Source | |---|---|---|---| | Lubbock Power & Light: report a power outage (24/7) (LP&L runs the poles and wires for its addresses. Call about outages and downed lines; LP&L does not sell plans.) | 806-775-2509 | https://www.mylubbock.us/358/Lubbock-Power-Light | https://www.mylubbock.us/358/Lubbock-Power-Light | | Xcel Energy (Southwestern Public Service): report an outage (For addresses served by Xcel Energy. These addresses do not have retail electricity choice.) | 800-895-4999 | https://www.xcelenergy.com/ | https://www.xcelenergy.com/xe/outages_and_emergencies/report_electric_outage | | South Plains Electric Cooperative: outages (co-op addresses) (For addresses served by this co-op. These addresses do not have retail electricity choice.) | 888-741-0111 | https://spec.coop/outage | https://spec.coop/outage | | Lyntegar Electric Cooperative: member service (toll free) (For addresses served by this co-op. These addresses do not have retail electricity choice. Use the outage map on the co-op's website.) | 877-218-2308 | https://lyntegar.coop/ | https://lyntegar.coop/contact-us | ## City hall and utility billing (water, sewer, trash) | Service | Phone | Website | Source | |---|---|---|---| | City of Lubbock: City Hall (main line) (1314 Avenue K.) | 806-775-3000 | https://www.mylubbock.us/477/Contact-the-City | https://www.mylubbock.us/477/Contact-the-City | | City of Lubbock Utilities: customer service (start or stop water and trash) (Start or stop service online or by phone. Residential trash is billed on this account. 1401 Avenue K.) | 806-775-2509 | https://www.cityoflubbockutilities.com/ | https://www.mylubbock.us/237/City-of-Lubbock-Utilities | ## Garbage and recycling | Service | Phone | Website | Source | |---|---|---|---| | City of Lubbock Solid Waste Services: trash and recycling (City-provided residential trash collection. 208 Municipal Drive.) | 806-775-2495 | https://www.mylubbock.us/404/Solid-Waste | https://www.mylubbock.us/404/Solid-Waste | ## Natural gas | Service | Phone | Website | Source | |---|---|---|---| | Atmos Energy: customer service (Start gas service or ask about a bill. Check the gas utility on your bill.) | 888-286-6700 | https://www.atmosenergy.com/accountcenter/gas/gasemergencyLanding.html | https://www.atmosenergy.com/accountcenter/gas/gasemergencyLanding.html | | Atmos Energy: gas leak emergency (24/7) (Smell gas? Leave first then call.) | 866-322-8667 | https://www.atmosenergy.com/accountcenter/gas/gasemergencyLanding.html | https://www.atmosenergy.com/accountcenter/gas/gasemergencyLanding.html | ## Police and fire (non-emergency) | Service | Phone | Website | Source | |---|---|---|---| | Lubbock Police: non-emergency | 806-775-2865 | https://www.mylubbock.us/385/Police-Department | https://www.mylubbock.us/385/Police-Department | | Lubbock Fire Rescue: non-emergency dispatch | 806-775-2635 | https://www.mylubbock.us/654/Contact-Us | https://www.mylubbock.us/654/Contact-Us | ## Vehicle registration (county tax office) | Service | Phone | Website | Source | |---|---|---|---| | Lubbock County Tax Assessor-Collector (vehicle registration and title) (Main office: 916 Main Street.) | 806-775-1344 | https://www.lubbockcounty.gov/department/?fDD=28-0 | https://www.lubbockcounty.gov/department/?fDD=28-0 | ## Voter registration (county elections) | Service | Phone | Website | Source | |---|---|---|---| | Lubbock County Elections Office (Register to vote or update your address.) | 806-775-1339 | https://www.lubbockcounty.gov/department/?fDD=15-0 | https://www.lubbockcounty.gov/department/?fDD=15-0 | ## Driver license (Texas DPS) | Service | Phone | Website | Source | |---|---|---|---| | Texas DPS Driver License offices (find an office and book online) (Find the nearest office and book an appointment on the DPS website.) | | https://www.dps.texas.gov/section/driver-license | https://www.dps.texas.gov/section/driver-license | ## Public schools | Service | Phone | Website | Source | |---|---|---|---| | Lubbock ISD (Use the district's attendance zones page to confirm your school.) | 806-219-0000 | https://www.lubbockisd.org/ | https://www.lubbockisd.org/o/lisd/page/contact-information | | Frenship ISD (part of Lubbock) (Some Lubbock addresses are in Frenship ISD. Use the district's attendance boundaries.) | 806-866-9541 | https://www.frenship.net/ | https://www.frenship.net/apps/contact/ | | Lubbock-Cooper ISD (Some Lubbock addresses may be in this district. Check its attendance zone maps.) | 806-993-2300 | https://www.lcisd.net/ | https://www.lcisd.net/page/maps | ## Hospitals | Service | Phone | Website | Source | |---|---|---|---| | University Medical Center (UMC Health System) (602 Indiana Avenue.) | 806-775-8200 | https://www.umchealthsystem.com/ | https://www.umchealthsystem.com/locations/university-medical-center/ | | Covenant Medical Center (Covenant Health) (3615 19th Street.) | 806-725-0000 | https://www.providence.org/locations/covenant-health | https://www.providence.org/locations/covenant-health | ## Public library | Service | Phone | Website | Source | |---|---|---|---| | Lubbock Public Library: Mahon Library (1306 9th Street.) | 806-775-2834 | https://www.mylubbock.us/351/Library | https://www.mylubbock.us/351/Library | Prepared by your friends at BJW Ventures LLC d/b/a Power Hopper | PUCT BR260201