# Lewisville, TX Helpful Move-In Information

Page: https://powerhopper.energy/texas-electricity/lewisville/move-in-information  
Printable PDF: https://powerhopper.energy/move-in-information/lewisville-tx-move-in-information.pdf

Emergency: police, fire or medical, dial 9-1-1.

Shop multiple electricity providers for your new place at https://powerhopper.energy/ . Compare plans for your service address, then start enrollment online.

## Power outages (delivery utility)

| Service | Phone | Website | Source |
|---|---|---|---|
| TNMP: report a power outage (TNMP runs the poles and wires. Call about outages; it does not sell plans.) | 888-866-7456 | https://tnmp.com/contact-us | https://tnmp.com/contact-us |
| Oncor: report a power outage (24/7) (For Oncor-served addresses, Oncor runs the poles and wires. Call about outages and downed lines; Oncor does not sell plans.) | 888-313-4747 | https://www.oncor.com/outages/ | https://www.oncor.com/content/oncorwww/us/en/home/contact-us.html |
| Oncor: streetlight out (Report online at oncorstreetlight.com.) | 888-313-4747 | https://www.oncorstreetlight.com/ | https://www.oncor.com/content/oncorwww/us/en/home/faqs/faqs-details.html |

## City hall and utility billing (water, sewer, trash)

| Service | Phone | Website | Source |
|---|---|---|---|
| City of Lewisville: City Hall (main line) | 972-219-3400 | https://www.cityoflewisville.com/ | https://www.cityoflewisville.com/ |
| Utility billing (start, transfer or stop water service) (Set up water, sewer and trash service in your name.) | 972-219-3440 | https://www.cityoflewisville.com/our-services/utility-service-information | https://www.cityoflewisville.com/our-services/utility-service-information |

## Garbage and recycling

| Service | Phone | Website | Source |
|---|---|---|---|
| Republic Services: trash and recycling (Trash and recycling pickup for homes in Lewisville.) | 972-316-0789 | https://www.cityoflewisville.com/city-hall/city-departments/public-works/trash-and-recycling-information | https://www.cityoflewisville.com/city-hall/city-departments/public-works/trash-and-recycling-information |

## Natural gas

| Service | Phone | Website | Source |
|---|---|---|---|
| Atmos Energy: customer service (Start, stop or transfer gas service.) | 888-286-6700 | https://www.atmosenergy.com/ | https://www.atmosenergy.com/static/9ecf51e6476e20bf93d65e451789b3ae/Mid-Tex%20Tariffs%20-%20April%201,%202026.pdf |
| Atmos Energy: gas leak emergency (24/7) (If you smell gas, leave first, then call.) | 866-322-8667 | https://www.atmosenergy.com/ | https://www.atmosenergy.com/static/9ecf51e6476e20bf93d65e451789b3ae/Mid-Tex%20Tariffs%20-%20April%201,%202026.pdf |

## Police and fire (non-emergency)

| Service | Phone | Website | Source |
|---|---|---|---|
| Lewisville Police: non-emergency | 972-219-3640 | https://www.cityoflewisville.com/city-hall/city-departments/police-department | https://www.cityoflewisville.com/city-hall/city-departments/police-department |

## Vehicle registration (county tax office)

| Service | Phone | Website | Source |
|---|---|---|---|
| Denton County Tax Assessor-Collector (vehicle registration and title) (Denton County addresses. New Texas residents have 30 days to register a vehicle.) | 940-349-3500 | https://www.dentoncounty.gov/778/Tax-Assessor-Collector | https://comptroller.texas.gov/taxes/property-tax/county-directory/denton.php |
| Dallas County Tax Assessor-Collector (vehicle registration and title) (Dallas County addresses. New Texas residents have 30 days to register a vehicle.) | 214-653-7811 | https://www.dallascounty.org/tax | https://comptroller.texas.gov/taxes/property-tax/county-directory/dallas.php |

## Voter registration (county elections)

| Service | Phone | Website | Source |
|---|---|---|---|
| Denton County voter registrar (Elections Administrator) (Denton County addresses. Register to vote or update your address.) | 940-349-3200 | https://www.votetexas.gov/register-to-vote/ | https://www.sos.state.tx.us/elections/voter/votregduties.shtml |
| Dallas County voter registrar (Elections Administrator) (Dallas County addresses. Register to vote or update your address.) | 469-627-8683 | https://www.votetexas.gov/register-to-vote/ | https://www.sos.state.tx.us/elections/voter/votregduties.shtml |

## Driver license (Texas DPS)

| Service | Phone | Website | Source |
|---|---|---|---|
| Texas DPS Driver License Office: Lewisville (400 N Valley Pkwy Ste 2072, Lewisville. Appointments required. Phone is the statewide DPS driver license line. New residents have 90 days to get a Texas license.) | 512-424-2600 | https://www.dps.texas.gov/apps/DriverLicense/OfficeLocations | https://www.dps.texas.gov/section/driver-license/contact-us |

## Public schools

| Service | Phone | Website | Source |
|---|---|---|---|
| Lewisville ISD (Serves most of Lewisville. Check your address with the district.) | 469-713-5200 | https://www.lisd.net/ | https://data.texas.gov/dataset/AskTED-Data-May-12-2026/hzek-udky |

## Hospitals

| Service | Phone | Website | Source |
|---|---|---|---|
| Medical City Lewisville (Emergency room. 500 West Main Street.) | 469-370-2000 | https://www.medicalcityhealthcare.com/locations/medical-city-lewisville-hospital | https://www.medicalcityhealthcare.com/locations/medical-city-lewisville-hospital |
| Carrollton Regional Medical Center (Emergency room. 4343 North Josey Lane, Carrollton (about 5 mi).) | 972-394-2255 | https://www.crmc.health/contact-us-2/ | https://www.crmc.health/contact-us-2/ |

## Public library

| Service | Phone | Website | Source |
|---|---|---|---|
| Lewisville Public Library (1197 W Main St., Lewisville.) | 972-219-3570 |  | https://www.imls.gov/research-evaluation/surveys/public-libraries-survey-pls |

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