# Lake Dallas, TX Helpful Move-In Information

Page: https://powerhopper.energy/texas-electricity/lake-dallas/move-in-information  
Printable PDF: https://powerhopper.energy/move-in-information/lake-dallas-tx-move-in-information.pdf

Emergency: police, fire or medical, dial 9-1-1.

Shop multiple electricity providers for your new place at https://powerhopper.energy/ . Compare plans for your service address, then start enrollment online.

## Power outages (delivery utility)

| Service | Phone | Website | Source |
|---|---|---|---|
| Oncor: report a power outage (24/7) (Oncor runs the poles and wires. Call about outages and downed lines; Oncor does not sell plans.) | 888-313-4747 | https://www.oncor.com/outages/ | https://www.oncor.com/content/oncorwww/us/en/home/contact-us.html |
| Oncor: streetlight out (Report online at oncorstreetlight.com.) | 888-313-4747 | https://www.oncorstreetlight.com/ | https://www.oncor.com/content/oncorwww/us/en/home/faqs/faqs-details.html |

## City hall and utility billing (water, sewer, trash)

| Service | Phone | Website | Source |
|---|---|---|---|
| City of Lake Dallas: City Hall (main line) | 940-497-2226 | https://www.lakedallas.com/ | https://www.lakedallas.com/ |

## Natural gas

| Service | Phone | Website | Source |
|---|---|---|---|
| Atmos Energy: customer service (Start, stop or transfer gas service.) | 888-286-6700 | https://www.atmosenergy.com/ | https://www.atmosenergy.com/static/9ecf51e6476e20bf93d65e451789b3ae/Mid-Tex%20Tariffs%20-%20April%201,%202026.pdf |
| Atmos Energy: gas leak emergency (24/7) (If you smell gas, leave first, then call.) | 866-322-8667 | https://www.atmosenergy.com/ | https://www.atmosenergy.com/static/9ecf51e6476e20bf93d65e451789b3ae/Mid-Tex%20Tariffs%20-%20April%201,%202026.pdf |

## Police and fire (non-emergency)

| Service | Phone | Website | Source |
|---|---|---|---|
| Lake Dallas Police: non-emergency | 940-349-1600 | https://www.lakedallas.com/170/Police-Department | https://www.lakedallas.com/170/Police-Department |
| Lake Dallas Fire Department (For emergencies dial 9-1-1.) | 940-321-2141 | https://www.lakedallas.com/ | https://www.lakedallas.com/directory.aspx |

## Vehicle registration (county tax office)

| Service | Phone | Website | Source |
|---|---|---|---|
| Denton County Tax Assessor-Collector (vehicle registration and title) (New Texas residents have 30 days to register a vehicle.) | 940-349-3500 | https://www.dentoncounty.gov/778/Tax-Assessor-Collector | https://comptroller.texas.gov/taxes/property-tax/county-directory/denton.php |

## Voter registration (county elections)

| Service | Phone | Website | Source |
|---|---|---|---|
| Denton County voter registrar (Elections Administrator) (Register to vote or update your address.) | 940-349-3200 | https://www.votetexas.gov/register-to-vote/ | https://www.sos.state.tx.us/elections/voter/votregduties.shtml |

## Driver license (Texas DPS)

| Service | Phone | Website | Source |
|---|---|---|---|
| Texas DPS Driver License Office: Lewisville (400 N Valley Pkwy Ste 2072, Lewisville. Appointments required. Phone is the statewide DPS driver license line. New residents have 90 days to get a Texas license.) | 512-424-2600 | https://www.dps.texas.gov/apps/DriverLicense/OfficeLocations | https://www.dps.texas.gov/section/driver-license/contact-us |

## Public schools

| Service | Phone | Website | Source |
|---|---|---|---|
| Lake Dallas ISD (Serves most of Lake Dallas. Check your address with the district.) | 940-497-4039 | https://www.ldisd.net | https://data.texas.gov/dataset/AskTED-Data-May-12-2026/hzek-udky |

## Hospitals

| Service | Phone | Website | Source |
|---|---|---|---|
| Medical City Denton (Emergency room. 3535 South I35 East, Denton (about 5 mi).) | 940-384-3535 | https://www.medicalcityhealthcare.com/locations/medical-city-denton-hospital | https://www.medicalcityhealthcare.com/locations/medical-city-denton-hospital |
| Medical City Lewisville (Emergency room. 500 West Main Street, Lewisville (about 6 mi).) | 469-370-2000 | https://www.medicalcityhealthcare.com/locations/medical-city-lewisville-hospital | https://www.medicalcityhealthcare.com/locations/medical-city-lewisville-hospital |

## Public library

| Service | Phone | Website | Source |
|---|---|---|---|
| Lake Dallas Library (302 S Shady Shores Dr, Lake Dallas.) | 940-497-3566 |  | https://www.imls.gov/research-evaluation/surveys/public-libraries-survey-pls |

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