# Josephine, TX Helpful Move-In Information

Page: https://powerhopper.energy/texas-electricity/josephine/move-in-information  
Printable PDF: https://powerhopper.energy/move-in-information/josephine-tx-move-in-information.pdf

Emergency: police, fire or medical, dial 9-1-1.

Parts of Josephine are served by an electric co-op or city utility without retail choice. Check the utility name on your bill.

Shop multiple electricity providers for your new place at https://powerhopper.energy/ . Compare plans for your service address, then start enrollment online.

## Power outages (delivery utility)

| Service | Phone | Website | Source |
|---|---|---|---|
| Oncor: report a power outage (24/7) (For addresses served by Oncor, Oncor runs the poles and wires. Call about outages and downed lines; Oncor does not sell plans. Some Josephine addresses are served by an electric co-op or city utility instead; check the utility name on your bill.) | 888-313-4747 | https://www.oncor.com/outages/ | https://www.oncor.com/content/oncorwww/us/en/home/contact-us.html |
| Oncor: streetlight out (Report online at oncorstreetlight.com.) | 888-313-4747 | https://www.oncorstreetlight.com/ | https://www.oncor.com/content/oncorwww/us/en/home/faqs/faqs-details.html |

## City hall and utility billing (water, sewer, trash)

| Service | Phone | Website | Source |
|---|---|---|---|
| City of Josephine: City Hall (main line) | 972-843-8282 | https://cityofjosephinetx.com/ | https://cityofjosephinetx.com/ |
| Utility billing (start, transfer or stop water service) (Set up water, sewer and trash service in your name.) | 877-881-0113 | https://cityofjosephinetx.com/departments/utility/ | https://cityofjosephinetx.com/departments/utility/ |
| Water and sewer emergencies (after hours) (After-hours water or sewer problems.) | 972-989-5254 | https://cityofjosephinetx.com/departments/utility/ | https://cityofjosephinetx.com/departments/utility/ |

## Garbage and recycling

| Service | Phone | Website | Source |
|---|---|---|---|
| Republic Services: trash and recycling (Trash and recycling pickup for homes in Josephine.) | 844-737-8254 | https://cityofjosephinetx.com/departments/utility/ | https://cityofjosephinetx.com/departments/utility/ |

## Natural gas

| Service | Phone | Website | Source |
|---|---|---|---|
| Atmos Energy: customer service (Start, stop or transfer gas service.) | 888-286-6700 | https://www.atmosenergy.com/ | https://www.atmosenergy.com/static/9ecf51e6476e20bf93d65e451789b3ae/Mid-Tex%20Tariffs%20-%20April%201,%202026.pdf |
| Atmos Energy: gas leak emergency (24/7) (If you smell gas, leave first, then call.) | 866-322-8667 | https://www.atmosenergy.com/ | https://www.atmosenergy.com/static/9ecf51e6476e20bf93d65e451789b3ae/Mid-Tex%20Tariffs%20-%20April%201,%202026.pdf |

## Police and fire (non-emergency)

| Service | Phone | Website | Source |
|---|---|---|---|
| Josephine Police: non-emergency | 972-547-5350 | https://cityofjosephinetx.com/departments/police/ | https://cityofjosephinetx.com/departments/police/ |

## Vehicle registration (county tax office)

| Service | Phone | Website | Source |
|---|---|---|---|
| Collin County Tax Assessor-Collector (vehicle registration and title) (Collin County addresses. New Texas residents have 30 days to register a vehicle.) | 972-547-5020 | https://www.collincountytx.gov | https://comptroller.texas.gov/taxes/property-tax/county-directory/collin.php |
| Hunt County Tax Assessor-Collector (vehicle registration and title) (Hunt County addresses. New Texas residents have 30 days to register a vehicle.) | 903-408-4000 |  | https://comptroller.texas.gov/taxes/property-tax/county-directory/hunt.php |

## Voter registration (county elections)

| Service | Phone | Website | Source |
|---|---|---|---|
| Collin County voter registrar (Elections Administrator) (Collin County addresses. Register to vote or update your address.) | 972-547-1990 | https://www.votetexas.gov/register-to-vote/ | https://www.sos.state.tx.us/elections/voter/votregduties.shtml |
| Hunt County voter registrar (Elections Administrator) (Hunt County addresses. Register to vote or update your address.) | 903-454-5467 | https://www.votetexas.gov/register-to-vote/ | https://www.sos.state.tx.us/elections/voter/votregduties.shtml |

## Driver license (Texas DPS)

| Service | Phone | Website | Source |
|---|---|---|---|
| Texas DPS Driver License Office: Rockwall (915 Whitmore, Suite C, Rockwall. Appointments required. Phone is the statewide DPS driver license line. New residents have 90 days to get a Texas license.) | 512-424-2600 | https://www.dps.texas.gov/apps/DriverLicense/OfficeLocations | https://www.dps.texas.gov/section/driver-license/contact-us |

## Public schools

| Service | Phone | Website | Source |
|---|---|---|---|
| Community ISD (Serves most of Josephine. Check your address with the district.) | 972-843-6000 | https://www.communityisd.org | https://data.texas.gov/dataset/AskTED-Data-May-12-2026/hzek-udky |

## Hospitals

| Service | Phone | Website | Source |
|---|---|---|---|
| Hunt Regional Medical Center (Emergency room. 4215 Joe Ramsey Blvd E, Greenville (about 12 mi).) | 903-408-5000 | https://www.huntregional.org/ | https://www.huntregional.org/ |
| Baylor Scott & White Medical Center – Lake Pointe (Emergency room. 6800 Scenic Dr, Rowlett (about 15 mi).) | 972-520-8000 | https://www.bswhealth.com/locations/hospital/lake-pointe | https://www.bswhealth.com/locations/hospital/lake-pointe |

## Public library

| Service | Phone | Website | Source |
|---|---|---|---|
| CF Goodwin Public Library (309 N Arch St., Royse City. Nearest public library.) | 972-635-2772 |  | https://www.imls.gov/research-evaluation/surveys/public-libraries-survey-pls |

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