# Houston, TX Helpful Move-In Information

Page: https://powerhopper.energy/texas-electricity/houston-tx/move-in-information  
Printable PDF: https://powerhopper.energy/move-in-information/houston-tx-move-in-information.pdf

Emergency: police, fire or medical, dial 9-1-1.

Shop multiple electricity providers for your new place at https://powerhopper.energy/ . Compare plans for your service address, then start enrollment online.

## Power outages (delivery utility)

| Service | Phone | Website | Source |
|---|---|---|---|
| CenterPoint Energy: report a power outage (CenterPoint runs the poles and wires. Call about outages and downed lines; it does not sell plans.) | 713-207-2222 | https://www.centerpointenergy.com/en-us/outage | https://actioncenter.centerpointenergy.com/ |

## City hall and utility billing (water, sewer, trash)

| Service | Phone | Website | Source |
|---|---|---|---|
| Utility billing (start, transfer or stop water service) (Set up water, sewer and trash service in your name.) | 713-371-1400 | https://www.houstontx.gov/redirect/waterbills.html | https://www.houstontx.gov/redirect/waterbills.html |
| City of Houston 311 (city services, trash and recycling questions) (Dial 3-1-1 inside Houston, 24/7. Covers trash pickup, water and other city services.) | 713-837-0311 | https://www.houstontx.gov/311/ | https://www.houstontx.gov/311/ |

## Natural gas

| Service | Phone | Website | Source |
|---|---|---|---|
| CenterPoint Energy: gas customer service (Houston area) (Start, stop or transfer gas service.) | 713-659-2111 | https://www.centerpointenergy.com/ | https://assets.centerpointenergy.com/api/public/content/texas-geographic-rate-areas-by-city.pdf |
| CenterPoint Energy: gas leak emergency (24/7) (If you smell gas, leave first, then call 911 and CenterPoint.) | 888-876-5786 | https://www.centerpointenergy.com/en-us/safety/reporting/gas-leak | https://assets.centerpointenergy.com/api/public/content/texas-geographic-rate-areas-by-city.pdf |

## Police and fire (non-emergency)

| Service | Phone | Website | Source |
|---|---|---|---|
| Houston Police: non-emergency (For emergencies dial 9-1-1.) | 713-884-3131 | https://www.houstontx.gov/police/ | https://www.houstontx.gov/police/contact/index.htm |

## Vehicle registration (county tax office)

| Service | Phone | Website | Source |
|---|---|---|---|
| Harris County Tax Assessor-Collector (vehicle registration and title) (Harris County addresses. New Texas residents have 30 days to register a vehicle.) | 713-274-8000 | https://www.hctax.net | https://comptroller.texas.gov/taxes/property-tax/county-directory/harris.php |
| Fort Bend County Tax Assessor-Collector (vehicle registration and title) (Fort Bend County addresses. New Texas residents have 30 days to register a vehicle.) | 281-341-3710 | https://www.fortbendcountytx.gov | https://comptroller.texas.gov/taxes/property-tax/county-directory/fortbend.php |
| Montgomery County Tax Assessor-Collector (vehicle registration and title) (Montgomery County addresses. New Texas residents have 30 days to register a vehicle.) | 936-539-7897 | https://www.mctotx.org | https://comptroller.texas.gov/taxes/property-tax/county-directory/montgomery.php |
| Waller County Tax Assessor-Collector (vehicle registration and title) (Waller County addresses. New Texas residents have 30 days to register a vehicle.) | 979-826-7620 | https://www.co.waller.tx.us | https://comptroller.texas.gov/taxes/property-tax/county-directory/waller.php |

## Voter registration (county elections)

| Service | Phone | Website | Source |
|---|---|---|---|
| Harris County voter registrar (Tax Assessor-Collector) (Harris County addresses. Register to vote or update your address.) | 713-274-8200 | https://www.votetexas.gov/register-to-vote/ | https://www.sos.state.tx.us/elections/voter/votregduties.shtml |
| Fort Bend County voter registrar (Elections Administrator) (Fort Bend County addresses. Register to vote or update your address.) | 281-341-8670 | https://www.votetexas.gov/register-to-vote/ | https://www.sos.state.tx.us/elections/voter/votregduties.shtml |
| Montgomery County voter registrar (Elections Administrator) (Montgomery County addresses. Register to vote or update your address.) | 936-539-7843 | https://www.votetexas.gov/register-to-vote/ | https://www.sos.state.tx.us/elections/voter/votregduties.shtml |
| Waller County voter registrar (Elections Administrator) (Waller County addresses. Register to vote or update your address.) | 979-826-7643 | https://www.votetexas.gov/register-to-vote/ | https://www.sos.state.tx.us/elections/voter/votregduties.shtml |

## Driver license (Texas DPS)

| Service | Phone | Website | Source |
|---|---|---|---|
| Texas DPS Driver License Office: Houston Dacoma (4545 Dacoma, Houston. Appointments required. Phone is the statewide DPS driver license line. New residents have 90 days to get a Texas license.) | 512-424-2600 | https://www.dps.texas.gov/apps/DriverLicense/OfficeLocations | https://www.dps.texas.gov/section/driver-license/contact-us |

## Public schools

| Service | Phone | Website | Source |
|---|---|---|---|
| Houston ISD (Serves part of Houston. Check your address with the district.) | 713-556-6005 | https://www.houstonisd.org | https://data.texas.gov/dataset/AskTED-Data-May-12-2026/hzek-udky |
| Aldine ISD (Serves part of Houston. Check your address with the district.) | 281-449-1011 | https://www.aldineisd.org | https://data.texas.gov/dataset/AskTED-Data-May-12-2026/hzek-udky |
| Katy ISD (Serves part of Houston. Check your address with the district.) | 281-396-6000 | https://www.katyisd.org/ | https://data.texas.gov/dataset/AskTED-Data-May-12-2026/hzek-udky |
| Humble ISD (Serves part of Houston. Check your address with the district.) | 281-641-1000 | https://www.humbleisd.net | https://data.texas.gov/dataset/AskTED-Data-May-12-2026/hzek-udky |

## Hospitals

| Service | Phone | Website | Source |
|---|---|---|---|
| HCA Houston Healthcare Northwest (Emergency room. 710 Cypress Creek Parkway.) | 281-440-1000 | https://www.hcahoustonhealthcare.com/locations/northwest | https://www.hcahoustonhealthcare.com/locations/northwest |
| Houston Methodist Willowbrook Hospital (Emergency room. 18220 State Highway 249.) | 281-737-2500 | https://www.houstonmethodist.org/locations/willowbrook/ | https://www.houstonmethodist.org/locations/willowbrook/ |

## Public library

| Service | Phone | Website | Source |
|---|---|---|---|
| Houston Public Library (500 McKinney St., Houston.) | 832-393-1313 |  | https://www.imls.gov/research-evaluation/surveys/public-libraries-survey-pls |

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