# Dallas, TX Helpful Move-In Information Page: https://powerhopper.energy/texas-electricity/dallas-tx/move-in-information Printable PDF: https://powerhopper.energy/move-in-information/dallas-tx-move-in-information.pdf Emergency: police, fire or medical, dial 9-1-1. Shop multiple electricity providers for your new place at https://powerhopper.energy/ . Compare plans for your service address, then start enrollment online. ## Power outages (delivery utility) | Service | Phone | Website | Source | |---|---|---|---| | Oncor: report a power outage (24/7) (Oncor runs the poles and wires. Call about outages and downed lines; Oncor does not sell plans.) | 888-313-4747 | https://www.oncor.com/outages/ | https://www.oncor.com/content/oncorwww/us/en/home/contact-us.html | | Oncor: streetlight out (Report online at oncorstreetlight.com.) | 888-313-4747 | https://www.oncorstreetlight.com/ | https://www.oncor.com/content/oncorwww/us/en/home/faqs/faqs-details.html | ## City hall and utility billing (water, sewer, trash) | Service | Phone | Website | Source | |---|---|---|---| | Utility billing (start, transfer or stop water service) (Set up water, sewer and trash service in your name.) | 214-651-1441 | https://dallascityhall.com/departments/waterutilities/Pages/dallasgo.aspx | https://dallascityhall.com/departments/waterutilities/Pages/dallasgo.aspx | | Dallas 311 (city services, trash and recycling, streets) (Dial 3-1-1 inside Dallas, 24/7. Sanitation pickup, water and other city services.) | 214-670-3111 | https://dallascityhall.com/services/311/Pages/default.aspx | https://dallascityhall.com/services/311/Pages/about-us.aspx | ## Natural gas | Service | Phone | Website | Source | |---|---|---|---| | Atmos Energy: customer service (Start, stop or transfer gas service.) | 888-286-6700 | https://www.atmosenergy.com/ | https://www.atmosenergy.com/static/9ecf51e6476e20bf93d65e451789b3ae/Mid-Tex%20Tariffs%20-%20April%201,%202026.pdf | | Atmos Energy: gas leak emergency (24/7) (If you smell gas, leave first, then call.) | 866-322-8667 | https://www.atmosenergy.com/ | https://www.atmosenergy.com/static/9ecf51e6476e20bf93d65e451789b3ae/Mid-Tex%20Tariffs%20-%20April%201,%202026.pdf | ## Police and fire (non-emergency) | Service | Phone | Website | Source | |---|---|---|---| | Dallas Police: non-emergency (make a report) (For emergencies dial 9-1-1.) | 214-744-4444 | https://www.dallaspolice.net/ | https://www.dallaspolice.net/abouts/helpfulnumbers | ## Vehicle registration (county tax office) | Service | Phone | Website | Source | |---|---|---|---| | Dallas County Tax Assessor-Collector (vehicle registration and title) (Dallas County addresses. New Texas residents have 30 days to register a vehicle.) | 214-653-7811 | https://www.dallascounty.org/tax | https://comptroller.texas.gov/taxes/property-tax/county-directory/dallas.php | | Collin County Tax Assessor-Collector (vehicle registration and title) (Collin County addresses. New Texas residents have 30 days to register a vehicle.) | 972-547-5020 | https://www.collincountytx.gov | https://comptroller.texas.gov/taxes/property-tax/county-directory/collin.php | | Denton County Tax Assessor-Collector (vehicle registration and title) (Denton County addresses. New Texas residents have 30 days to register a vehicle.) | 940-349-3500 | https://www.dentoncounty.gov/778/Tax-Assessor-Collector | https://comptroller.texas.gov/taxes/property-tax/county-directory/denton.php | | Kaufman County Tax Assessor-Collector (vehicle registration and title) (Kaufman County addresses. New Texas residents have 30 days to register a vehicle.) | 469-376-4596 | https://www.kaufmancounty.net/247/Tax-Assessor | https://comptroller.texas.gov/taxes/property-tax/county-directory/kaufman.php | | Rockwall County Tax Assessor-Collector (vehicle registration and title) (Rockwall County addresses. New Texas residents have 30 days to register a vehicle.) | 972-204-6130 | https://www.rockwallcountytexas.com | https://comptroller.texas.gov/taxes/property-tax/county-directory/rockwall.php | ## Voter registration (county elections) | Service | Phone | Website | Source | |---|---|---|---| | Dallas County voter registrar (Elections Administrator) (Dallas County addresses. Register to vote or update your address.) | 469-627-8683 | https://www.votetexas.gov/register-to-vote/ | https://www.sos.state.tx.us/elections/voter/votregduties.shtml | | Collin County voter registrar (Elections Administrator) (Collin County addresses. Register to vote or update your address.) | 972-547-1990 | https://www.votetexas.gov/register-to-vote/ | https://www.sos.state.tx.us/elections/voter/votregduties.shtml | | Denton County voter registrar (Elections Administrator) (Denton County addresses. Register to vote or update your address.) | 940-349-3200 | https://www.votetexas.gov/register-to-vote/ | https://www.sos.state.tx.us/elections/voter/votregduties.shtml | | Kaufman County voter registrar (Elections Administrator) (Kaufman County addresses. Register to vote or update your address.) | 469-376-4537 | https://www.votetexas.gov/register-to-vote/ | https://www.sos.state.tx.us/elections/voter/votregduties.shtml | | Rockwall County voter registrar (Elections Administrator) (Rockwall County addresses. Register to vote or update your address.) | 972-204-6200 | https://www.votetexas.gov/register-to-vote/ | https://www.sos.state.tx.us/elections/voter/votregduties.shtml | ## Driver license (Texas DPS) | Service | Phone | Website | Source | |---|---|---|---| | Texas DPS Driver License Office: Dallas-South Mega Center (39025 LBJ Service Road, Dallas. Appointments required. Phone is the statewide DPS driver license line. New residents have 90 days to get a Texas license.) | 512-424-2600 | https://www.dps.texas.gov/apps/DriverLicense/OfficeLocations | https://www.dps.texas.gov/section/driver-license/contact-us | ## Public schools | Service | Phone | Website | Source | |---|---|---|---| | Dallas ISD (Serves most of Dallas. Check your address with the district.) | 972-925-3700 | https://www.dallasisd.org | https://data.texas.gov/dataset/AskTED-Data-May-12-2026/hzek-udky | | Richardson ISD (Serves part of Dallas. Check your address with the district.) | 469-593-0000 | https://www.risd.org | https://data.texas.gov/dataset/AskTED-Data-May-12-2026/hzek-udky | | Rockwall ISD (Serves part of Dallas. Check your address with the district.) | 972-771-0605 | https://www.rockwallisd.com/ | https://data.texas.gov/dataset/AskTED-Data-May-12-2026/hzek-udky | ## Hospitals | Service | Phone | Website | Source | |---|---|---|---| | Advanced Dallas Hospital & Clinics (Emergency room. 7502 Greenville Avenue.) | 469-221-6000 | https://advanceddallas.com/ | https://advanceddallas.com/ | | Baylor University Medical Center (Emergency room. 3500 Gaston Ave.) | 214-820-0111 | https://www.bswhealth.com/locations/hospital/dallas | https://www.bswhealth.com/locations/hospital/dallas | ## Public library | Service | Phone | Website | Source | |---|---|---|---| | Dallas Public Library (1515 Young St., Dallas.) | 214-670-1400 | | https://www.imls.gov/research-evaluation/surveys/public-libraries-survey-pls | Prepared by your friends at BJW Ventures LLC d/b/a Power Hopper | PUCT BR260201