# Alamo, TX Helpful Move-In Information

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Printable PDF: https://powerhopper.energy/move-in-information/alamo-tx-move-in-information.pdf

Emergency: police, fire or medical, dial 9-1-1.

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## Power outages (delivery utility)

| Service | Phone | Website | Source |
|---|---|---|---|
| AEP Texas: report a power outage (AEP Texas runs the poles and wires. Call about outages; it does not sell plans.) | 866-223-8508 | https://www.aeptexas.com/outages/report/ | https://www.aeptexas.com/contact/ |

## City hall and utility billing (water, sewer, trash)

| Service | Phone | Website | Source |
|---|---|---|---|
| Utility billing (start, transfer or stop water service) (Set up water, sewer and trash service in your name.) | 956-787-0006 | https://alamotexas.org/government/departments/utilities/ | https://alamotexas.org/government/departments/utilities/ |

## Natural gas

| Service | Phone | Website | Source |
|---|---|---|---|
| Texas Gas Service: customer service (Start, stop or transfer gas service.) | 800-700-2443 | https://www.texasgasservice.com/ | https://www.texasgasservice.com/media/TGS/Tariffs/state/rate-schedule-index.pdf |
| Texas Gas Service: gas emergency (24/7) (If you smell gas, leave first, then call 911 and Texas Gas Service.) | 800-959-5325 | https://www.texasgasservice.com/report-emergency | https://www.texasgasservice.com/media/TGS/Tariffs/state/rate-schedule-index.pdf |

## Internet and TV

| Service | Phone | Website | Source |
|---|---|---|---|
| AT&T Internet (Check availability at your address.) | 800-288-2020 | https://www.att.com/internet/ | https://www.att.com/support/internet/ |

## Police and fire (non-emergency)

| Service | Phone | Website | Source |
|---|---|---|---|
| Alamo Fire Department (administration, non-emergency) | 956-787-5787 | https://alamotexas.org/government/departments/fire-department/ | https://alamotexas.org/government/departments/fire-department/ |

## Vehicle registration (county tax office)

| Service | Phone | Website | Source |
|---|---|---|---|
| Hidalgo County Tax Assessor-Collector (vehicle registration and title) (New Texas residents have 30 days to register a vehicle.) | 956-318-2157 | https://www.hidalgocounty.us | https://comptroller.texas.gov/taxes/property-tax/county-directory/hidalgo.php |

## Voter registration (county elections)

| Service | Phone | Website | Source |
|---|---|---|---|
| Hidalgo County voter registrar (Elections Administrator) (Register to vote or update your address.) | 956-318-2570 | https://www.votetexas.gov/register-to-vote/ | https://www.sos.state.tx.us/elections/voter/votregduties.shtml |

## Driver license (Texas DPS)

| Service | Phone | Website | Source |
|---|---|---|---|
| Texas DPS Driver License Office: McAllen (1414 North Bicentennial Boulevard, Mcallen. Appointments required. Phone is the statewide DPS driver license line. New residents have 90 days to get a Texas license.) | 512-424-2600 | https://www.dps.texas.gov/apps/DriverLicense/OfficeLocations | https://www.dps.texas.gov/section/driver-license/contact-us |

## Public schools

| Service | Phone | Website | Source |
|---|---|---|---|
| Pharr-San Juan-Alamo ISD (Serves most of Alamo. Check your address with the district.) | 956-354-2000 | https://www.psjaisd.us | https://data.texas.gov/dataset/AskTED-Data-May-12-2026/hzek-udky |
| Donna ISD (Serves part of Alamo. Check your address with the district.) | 956-464-1600 | https://www.donnaisd.net | https://data.texas.gov/dataset/AskTED-Data-May-12-2026/hzek-udky |

## Hospitals

| Service | Phone | Website | Source |
|---|---|---|---|
| Rio Grande Regional Hospital (Emergency room. 101 E Ridge Rd, McAllen (about 7 mi).) | 956-632-6000 | https://www.riohealth.com/contact-us | https://www.riohealth.com/contact-us |
| South Texas Health System Edinburg (Emergency room. 1102 W Trenton Road, Edinburg (about 7 mi).) | 956-388-6000 | https://southtexashealthsystemedinburg.com/ | https://southtexashealthsystemedinburg.com/ |

## Public library

| Service | Phone | Website | Source |
|---|---|---|---|
| Sergeant Fernando de la Rosa Memorial Library (416 N Tower Rd, Alamo.) | 956-787-6160 |  | https://www.imls.gov/research-evaluation/surveys/public-libraries-survey-pls |

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