# Addison, TX Helpful Move-In Information

Page: https://powerhopper.energy/texas-electricity/addison/move-in-information  
Printable PDF: https://powerhopper.energy/move-in-information/addison-tx-move-in-information.pdf

Emergency: police, fire or medical, dial 9-1-1.

Shop multiple electricity providers for your new place at https://powerhopper.energy/ . Compare plans for your service address, then start enrollment online.

## Power outages (delivery utility)

| Service | Phone | Website | Source |
|---|---|---|---|
| Oncor: report a power outage (24/7) (Oncor runs the poles and wires. Call about outages and downed lines; Oncor does not sell plans.) | 888-313-4747 | https://www.oncor.com/outages/ | https://www.oncor.com/content/oncorwww/us/en/home/contact-us.html |
| Oncor: streetlight out (Report online at oncorstreetlight.com.) | 888-313-4747 | https://www.oncorstreetlight.com/ | https://www.oncor.com/content/oncorwww/us/en/home/faqs/faqs-details.html |

## City hall and utility billing (water, sewer, trash)

| Service | Phone | Website | Source |
|---|---|---|---|
| Town of Addison: Town Hall (main line) | 972-450-7000 | https://www.addisontx.gov/Home | https://www.addisontx.gov/Home |
| Utility billing (start, transfer or stop water service) (Set up water, sewer and trash service in your name.) | 972-450-7081 | https://www.addisontx.gov/Services/Utilities | https://www.addisontx.gov/Services/Utilities |

## Garbage and recycling

| Service | Phone | Website | Source |
|---|---|---|---|
| Community Waste Disposal (CWD): trash and recycling (Trash and recycling pickup for homes in Addison.) | 972-392-9300 | https://www.addisontx.gov/Services/Trash-Recycling | https://www.addisontx.gov/Services/Trash-Recycling |

## Natural gas

| Service | Phone | Website | Source |
|---|---|---|---|
| Atmos Energy: customer service (Start, stop or transfer gas service.) | 888-286-6700 | https://www.atmosenergy.com/ | https://www.atmosenergy.com/static/9ecf51e6476e20bf93d65e451789b3ae/Mid-Tex%20Tariffs%20-%20April%201,%202026.pdf |
| Atmos Energy: gas leak emergency (24/7) (If you smell gas, leave first, then call.) | 866-322-8667 | https://www.atmosenergy.com/ | https://www.atmosenergy.com/static/9ecf51e6476e20bf93d65e451789b3ae/Mid-Tex%20Tariffs%20-%20April%201,%202026.pdf |

## Police and fire (non-emergency)

| Service | Phone | Website | Source |
|---|---|---|---|
| Addison Police: non-emergency | 469-289-3270 | https://police.addisontx.gov/Home | https://police.addisontx.gov/Home |
| Addison Fire Department (administration, non-emergency) | 972-450-7201 | https://www.addisontx.gov/Government/Departments/Fire | https://www.addisontx.gov/Government/Departments/Fire |

## Vehicle registration (county tax office)

| Service | Phone | Website | Source |
|---|---|---|---|
| Dallas County Tax Assessor-Collector (vehicle registration and title) (New Texas residents have 30 days to register a vehicle.) | 214-653-7811 | https://www.dallascounty.org/tax | https://comptroller.texas.gov/taxes/property-tax/county-directory/dallas.php |

## Voter registration (county elections)

| Service | Phone | Website | Source |
|---|---|---|---|
| Dallas County voter registrar (Elections Administrator) (Register to vote or update your address.) | 469-627-8683 | https://www.votetexas.gov/register-to-vote/ | https://www.sos.state.tx.us/elections/voter/votregduties.shtml |

## Driver license (Texas DPS)

| Service | Phone | Website | Source |
|---|---|---|---|
| Texas DPS Driver License Office: Plano (825 Ohio Drive, Plano. Appointments required. Phone is the statewide DPS driver license line. New residents have 90 days to get a Texas license.) | 512-424-2600 | https://www.dps.texas.gov/apps/DriverLicense/OfficeLocations | https://www.dps.texas.gov/section/driver-license/contact-us |

## Public schools

| Service | Phone | Website | Source |
|---|---|---|---|
| Dallas ISD (Serves most of Addison. Check your address with the district.) | 972-925-3700 | https://www.dallasisd.org | https://data.texas.gov/dataset/AskTED-Data-May-12-2026/hzek-udky |

## Hospitals

| Service | Phone | Website | Source |
|---|---|---|---|
| Dallas Medical Center (Emergency room. 7 Medical Parkway, Dallas (about 4 mi).) | 972-888-7000 | https://dallasmedcenter.com/ | https://dallasmedcenter.com/ |
| Baylor Scott & White Medical Center – Plano (Emergency room. 4700 Alliance Boulevard, Plano (about 4 mi).) | 469-814-2000 | https://www.bswhealth.com/locations/hospital/plano | https://www.bswhealth.com/locations/hospital/plano |

## Public library

| Service | Phone | Website | Source |
|---|---|---|---|
| Timberglen Branch Library (18505 Midway Rd, Dallas. Nearest public library.) | 214-671-1365 |  | https://www.imls.gov/research-evaluation/surveys/public-libraries-survey-pls |

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